We’ve blogged very little over the Summer and Autumn because we’ve been exceptionally busy but as winter draws on (and well done anyone understanding this music hall English joke) we intend to get back to regular postings.

 

ZEBRA NEWS

Alex Stewart is now the permanent Head of Zebra Maintenance and residents are likely to run into him regularly. Bart left and has been replaced by Michael Christopher – on the maintenance team. All the maintenance team carry ID and they all now have Zebra logo’d workwear.

Steve and Lisa are now back at work after having periods of sick leave and Alex Adjei is away on paternity leave. Sass Ezekiel is our acting Finance Director. These staff issues and changes partly explain our “busy” summer.

We’ve had a new ‘phone system installed, and this is causing us problems because it “hangs up” on callers. This is annoying and frustrating, and we are trying very hard to get it fixed.

And we now have a new chair of Zebra, Richard Kennedy and a new vice-chair, Emily Orme.

 

Office closures

We’ll be closed all day on 7 December 2017 for staff meetings and training.

And the office will be closed for our Christmas holiday from Friday 22 December 2017 at 12.30pm until Monday 2 January 2018 at 9.30 am. Our normal “out of hours service” will be in operation over this time to deal with any emergencies.

 

JEANNINE HOUSE

The re-roofing works completed in October and were followed by external re-decoration. These works should complete by the end of November and the scaffold then removed. We’ve not painted all the ground and lower ground floors because we don’t want to do this over the winter. However the painters will return in April to re-decorate these areas and it won’t however be necessary to put up the scaffolding again. Before the decorators leave we’ve asked them to touch-up the paint work in the halls and staircases.

 

JEROME HOUSE

Demand for the guest room has diminished and as a result we are converting into a studio flat for permanent letting.

 

RESIDENT ENGAGEMENT POLICY

Our Board has just reviewed a new “Zebra Resident Engagement Policy” and we are all keen for any thoughts, ideas, and inputs from Zebra residents. The new policy is on the blog now.

If you have any comments let us know on blog@zebrahousing.com