Last week I introduced you to our new Head of Finance, Tracey Fletcher. We are now also making some administrative changes. This is really to get more consistency into how we do things.
So we are changing the date on which we take your rent direct debits. Currently, although your tenancy agreement says rent is due at the start of the month, we take it at a number of different times. From December 2015 we are bringing every one into line and taking rent from the beginning of the month. We have written to all residents about this. We have asked you to contact Steve Musham firstname.lastname@example.org if this change causes you a particular problem.
We are also formalising our arrangement for how we pay all our suppliers to give them clarity about when their invoices will be paid.
These changes help us because it simplifies some of the administrative tasks that Alex in Finance undertakes.