The Zebra office closed on 18 March with ‘phones diverted to Steve and Heidi’s home and other staff working from home. So, we are still providing a basic service to residents and still letting flats (without actually coming into physical contact with new residents) with the assistance of our wardens and deputy wardens – and a big thank you to them.
But inevitably we’ve been forced to scale back our maintenance service so that we are now only doing urgent and emergency repairs, and health & safety work and inspections.
Our cleaning contractor of many years, Happy Hands, has proved invaluable continuing to operate an enhanced regime, which includes daily cleaning and disinfecting of all common areas (including shared bathrooms, WCs, laundries and hard services) and regular steam cleaning.
It is really important that all residents maintain good health and safety practice, and continue to follow the advice that we have been sending out to you all. This will ensure that we are all do everything we can to keep our residents, staff, and cleaning and maintenance contractors safe.
The Urgency Committee (a Committee of the Board) consisting of the Chair, Vice-chair and Treasurer has been meeting with the Chief Executive and Finance Director regularly
We’ve obviously put a number of schemes on hold whilst others have had to be mothballed until we get through this crisis. This includes the work at 34 Chalcot involving new lighting and fire detection, re-plastering and redecoration and the bathroom refitting programme at Jerome. As soon as we are able, we’ll resume work and we are very sorry for the inconvenience.
We are still active and continuing to offer accommodation but following government guidelines we have asked staff to work from home.
Please email email@example.com for any enquiries
We are available during normal office hours Monday – Friday 9.30am – 5.30pm on 0207 584 2906.
Please be aware that the office in South Kensington is not accepting visitors
The blue plaque to commemorate the fact that 73 Carleton Road was the home of the famous late 19th century/early 20th music hall star, Marie Lloyd, has been installed. There will be ceremony later in the year to formally unveil it.
The installation of the new fire detection system at Jerome has been complete. We are still looking at ways to reduce false alarms, but residents can help by opening windows if there’s a lot steam/smoke from cooking. Of course - for families with children please be vigilant when opening any windows.
We’ve completed the repairs to the flank wall at Carleton Road.
We plan to start work on the stairwell at 34 Chalcot on Monday 17th February. This is a big job involving new lighting and fire detection, re-plastering, redecoration, re-carpeting and fitting a new door entry panel. It’s likely to run into the summer.
And we hope to start work on limited redecoration of the front of Jerome House in April/May 2020.