Zebra News and Services

March 24, 2016

Wireless broadband

The wireless broadband installation has now been completed although we are still awaiting the new fibre optic cable at Jerome. Installation of the external cabling is imminent. We now expect to start installing the hubs in flats, which are required to access the system for subscribers, from the week beginning 4 April.

 

 

Because this is a new service, existing tenants will have to pay an extra £18 per month for it, except at Anson and Carleton, where a charge is already added to the rent. You will not need to pay for a telephone line to receive the new fibre optic service, making the package is very competitively priced.

 

During the week of April 4th, we will be contacting all residents to ask if they wish to sign up for the new service. 

 

March 24, 2016

Easter office opening

 

The office will be closed from Thursday 24 March at 5.30pm to Tuesday 29 March at 9.30am.

If you have an emergency over the long weekend please contact your warden.

February 29, 2016

Contacting Zebra for Maintenance

Once again can we remind you that if you have a repair to report, please complete our resident repair form. In an emergency please contact the office immediately, preferably by emailing to housing@zebrahousing.com, or if the office is closed (evenings and weekends) you should contact your warden.

And please don’t contact our Maintenance Supervisor, Steve Brickwood who is unfortunately remains unwell and not at work at present.

February 29, 2016

Wireless broadband

The wireless broadband installation has now been completed although we are still awaiting the new fibre optic cable at Jerome – although hopefully it will be in place by mid-March. So we are on track to have the service available to all by April. Because this is a new service, existing tenants will have to pay an extra £18 per month for it except at Anson and Carleton where a charge is already added to their rent. Whilst £18 per month may seem a higher charge than some providers are making you won’t need a telephone line to receive it so in fact the package is very competitively priced.

 

Please let us know if you are interested in signing up for the new Broadband service by contacting housing@zebrahousing.com