As usual our office will be closing at 12.00pm on Christmas Eve, Thursday 24 December 2015, and re-opening on the first working day after New Year, which is Monday 4 January 2016 at 9.30 am.
Our emergency and out of hours service will operate during this period. Your first point of call is your warden but if you are unable to contact them please call either the Operations Manager on 07785 938509 or the Maintenance Supervisor on 07960 520 542.
From all of us at Zebra we wish you a Merry Christmas and a Happy New Year.
We’ve just about finished. The new cross over is just being completed and we’ll be moving all the refuse bins over from Anson Road but we’ll give you lots of notice before we do so.
I also reported in the last blog that two Board members had retired at our Annual General Meeting in September. We’re about to begin recruiting new Board members and if there is a resident out there, who is expecting to be in the UK for the next 2-3 years and would be interested in serving on our Board, I’d be happy to hear from you on email@example.com
Last week I introduced you to our new Head of Finance, Tracey Fletcher. We are now also making some administrative changes. This is really to get more consistency into how we do things.
So we are changing the date on which we take your rent direct debits. Currently, although your tenancy agreement says rent is due at the start of the month, we take it at a number of different times. From December 2015 we are bringing every one into line and taking rent from the beginning of the month. We have written to all residents about this. We have asked you to contact Steve Musham firstname.lastname@example.org if this change causes you a particular problem.
We are also formalising our arrangement for how we pay all our suppliers to give them clarity about when their invoices will be paid.
These changes help us because it simplifies some of the administrative tasks that Alex in Finance undertakes.