Welcome to our residents blog. Here you can find out what social events we’re organising and what’s happening in your neighbourhood as well as Zebra news. Contact Zebra firstname.lastname@example.org on any issues and to express your views on anything that we do. We want to find out how we can make Zebra better.
Cherisse Cleary is re-joining us over the summer to help in the office and Darryl Coe has joined our maintenance team.
JEROME HOUSE – BOILER REPLACEMENT
The Jerome House boilers are nearing the end of their lives and so we intend to replace them in the autumn – before it gets cold. This is very complicated because we have to relocate them from under the pavement to the rear of Jerome House to comply with current regulations. Our intention is to put them in the laundry room and so the laundry room will need to relocate to an area by the basement kitchen. There will be some disruption, but we’ll keep it to a minimum and keep you posted about dates.
The General Data Protection Regulation is a timely piece of European legislation that comes into force on 25 May. The premise is that consumers are in charge of their personal data and the consent to use personal data is much more onerous
All breaches will need to be reported to the Information Commissioner's Office within 72 hours (unless the breach is unlikely to result in a risk to the data subject) and there are fines.
Data protection must now be at the heart of decision making within organisations which need to be transparent with individuals about what they are using their data for, how it might be shared, the legal basis for processing their data, and how long it will be kept.
Individuals have the rights to complain about the way in which their data is handled, to be 'forgotten’, to withdraw consent and to have access to their own information.
We have introduced a Privacy Notice for residents and applicants which tell them what data we collect, why we collect it and who we might share it with (and this is essentially limited to contractors who carry out work in your home, government departments and agencies, our regulator and auditors, with utility companies or with other organisations and agencies where we are legally allowed to do so). The Privacy Notice can be found on our website.
We have appointed Heidi as our Data Protection Officer
Having already approved our annual rent increase the Board met last Monday, 12 March, to approve our budget and plans for the financial year as well as to review Zebra’s performance over the last few months.
As we’ve already said our major project for the year is the external repair and re-decoration of the render work to the front of Jerome House which is beginning to look a bit jaded. Currently our plan is to do this over the summer. We’ll be carrying out improvements to the garden at Sentosa House. We will also continue with our programme of upgrading kitchens and bathrooms.
We’ll also continue to improve all aspects of Health and Safety including upgrading fire detection equipment and fire doors.
We’ll be looking at our policies on data protection (there’s a new directive known as the GDPR) and lettings (how and to whom we let our accommodation). We’re looking at our internal processes and IT so we can improve our services to you. And we want to continue to bear down on our costs whilst achieving efficiency savings.
The Zebra Housing Office will be closed for the Easter holiday on Friday 30th March and Monday 2nd April.
The office will reopen at 9.30am on Tuesday 3rd April.
In an emergency only, please contact your warden.
We have a limited number of great stalls seats for the hit musical ‘School of Rock’. At the New London Theatre on Monday 16th April. 7.30pm.
These tickets have a face value of £75, which we are making available to residents for £20 each.
If you would like to reserve tickets, please email email@example.com.
Stating your name, address and number of tickets required.
I will then send you the bank payment details. We distribute tickets a few days in advance of the performance.
London's got great value street food all over the place, with markets and food trucks blooming out of every spare patch of pavement. But for this piece we’ve narrowed it down to the best value places you can eat-in — the restaurants, cafes and bars waiting to feed you miraculous things for miniature prices.
We have a limited number of very good seats for the Disney production of the musical Aladdin.
Performance is on Tuesday 13 March 2018, 7:30 evening at the Prince Edward Theatre.
Face value of these excellent stalls seats is £70.
We are offering them for £20.
If you would like to reserve tickets, please email firstname.lastname@example.org, stating the number of tickets you require, your name and full address.
I will then send you payment details. The tickets will be delivered to your address a day or two prior to the performance
We’ve already told you that we are now planning for the major initiatives we are going to undertake in the financial year April 2018 to March 2019 .
We want to do some external repairs and decorations to Jerome House which is beginning to look a bit jaded. And if the budget permits we also like to refurbish the common areas at 34 Chalcot Crescent. We will also continue with our programme of upgrading kitchens and bathrooms and improving fire detection and safety in our residences.
We are going to review our policies on data protection and lettings (how and to whom we let our accommodation) and look at our internal processes and IT so we can improve our services to you. And we want to continue to bear down on our costs whilst achieving efficiency savings.
We want to continue and expand our social programme.
And you can contribute to our plans by letting us know your ideas and how you think Zebra should develop in the forthcoming year.
RESIDENT ENGAGEMENT POLICY
In November our Board agreed a new “Zebra Resident Engagement Policy” and we are all keen for any thoughts, ideas, and inputs from Zebra residents. The new policy is on the blog now.
After 12 years Alex Adjei, Finance Officer, has left Zebra. We are all very sorry to see him go but all good things come to an end. We wish him every success in his future career. And welcome to Joshua Fagunwa, who joins us to replace Alex in the Finance team.
Zebra has always made the health and safety of our residents our top priority. The first thing our Board reviews at every meeting is a report detailing the actions we are taking to deliver the safest possible environments to residents. The terrible Grenfell Tower tragedy has refocussed everyone on the dangers of fire in residential buildings.
Over the last two weeks we’ve been holding fire drills, which we carry out every 6 months, at all of our residences. Our advice to residents, when the fire alarms have been activated, is that they must evacuate the buildings. Can we thank you all for your co-operation in evacuating the buildings when asked to do as part of these recent drills.