Zebra is a small specialist housing provider. We compete with the private sector for tenants so our housing and services have to be competitively priced, our homes have to be of at least the standard of the private sector and have to be in locations that residents want to live in. We are therefore very mindful of the need to keep our costs low, to improve the value for money of what we provide and what we do, and to provide really good quality housing. We also believe that some of the less tangible things we do to make residents feel at home are very important but are part of providing value for money. We want all our stakeholders to know that value for money in its widest sense is central to our business plan and to understand the things we are doing to achieve this.
Our most recent resident survey in 2018 told us that 85% of our residents believed we were good ‘value for money’ Additionally to seek even better value: