Zebra is a small specialist housing provider. All we do is provide student housing in London. We compete with the private sector for tenants so our housing and services have to be competitively priced, our homes have to be of at least the standard of the private sector and have to be in locations that residents want to live in. We are therefore very mindful of the need to keep our costs low, to improve the value for money of what we provide and what we do, and to provide really good quality housing. We also believe that some of the less tangible things we do to make residents feel at home are very important but are part of providing value for money. We want all our stakeholders to know that value for money in its widest sense is central to our business plan and to understand the things we are doing to achieve this.