Q. Who is eligible to apply?

An overseas national, registered on a full-time degree or post graduate course at a London University. An overseas post doctural student/researcher. We do not offer housing to academic staff, interns, Erasmus or exchange students, or those studying on English language courses. We do not offer housing to part-time students or Open University students. Students studying for professional qualifications are considered for accommodation on an individual basis.

Q. How long will I be on the waiting list?

Current waiting time from date of application is 3 to 6 months, but it may be earlier.

Q. Do I have to pay a deposit at the start of my tenancy?

You will be charged one month’s rent in advance, in addition to the current month’s rent.The rent in advance is normally refunded two weeks after you leave, subject to your property being left in good condition.

Q. How much are the rents?

Please check our properties pages for exact prices for each property. All rents are inclusive of WiFi, gas and water. Rents at some locations also include electricity provision.

Q. What documentation do I need to complete my application?

Initially, just the application and monitoring form. If you are offered accommodation, we will require the following:

• Proof of current full-time student status (including start and end dates of course)

• A reference letter from your previous landlord, divulging your record of payments and amounts

• A copy of your passport, including Visa details

• Proof of your income, in order to show that you have the funds necessary to pay your monthly rent

Q. What type of tenancy do you offer?

All tenancies are student tenancies – renewable six and twelve month tenancies.

Q. How much notice do I have to give to end my tenancy?

4 weeks in writing

Q. How long can I remain a ZHA tenant?

Usually for the duration of the full-time course, though we cannot guarantee this.

Q. Who can live with me?

A student tenant may live alone, with a partner, or with up to two children. We do not allow flat shares with friends, and do not house dependent siblings or parents. A number of residents have opened Monza accounts for their rent payments. Please note, we have noticed that these accounts do not always enable Direct Debit payments to occur. We advise residents to use alternative UK based accounts for these transactions.

Q. When is the rent due and how do I pay it?

You will be required to pay your rent monthly on the 1st day of each month by direct debit.

Q. Can I view a flat before applying?

No, we arrange for you to view a flat when we make you an official offer.

Q. What size accommodation can I apply for?

• Single applicants can apply for a single room, double room or studio flat.

• Single Couples can apply for a studio, or one-bedroom flat.

• A family with one child can apply for a one-bedroom or two bedroom flat.

• A family with two children can apply for a two-bedroom flat.

• All units have their own kitchen facilities

Q. Do I need to get insurance for my possessions?

Yes, you should get insurance for your possessions. Good cheap contents insurance is available through your student body at your university, so you should contact them. Zebra insures all the buildings and the furniture that we provide. In addition, we advise all residents who own a bike to consider getting specialist bike insurance. Not all household possessions insurance will cover this. We also recommend you invest in a good quality bike lock.

Q. WHAT DO I NEED TO DO WHEN I LEAVE ZEBRA ACCOMMODATION?

When you hand in your four weeks notice, you will be sent a departure email, detailing your responsibilities on departure.

Q.  DO ZEBRA PROVIDE INTERNET ACCESS?

Yes. All of our flats benefit from wi-fi facilities. You will be able to connect immediately upon arrival. Each user will have an account of up to 16mb for free. There is an option to upgrade to 24mbs for £7.50/month or £75/annually. The Association is currently carrying out a survey to look at upgrades and enhancements to the services offered. You can register up to 6 devices on your broadband service.

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