Vision and values
Zebra Housing Association will be recognised for the quality and value for money of its accommodation and services, contributing significantly to the development of the overseas student resident’s potential, in the context of a safe, secure, supportive and sustainable environment.
The fact that people of different nationalities, beliefs and races live together in our residences, sharing facilities and services, will promote tolerance and better international understanding. Our central London locations (zones 1 and 2) and social programme will enhance resident’s stay in the UK leaving them with an appreciation of our society’s values and institutions encouraging further cultural and business/trade links.
Safety – maintain an attractive environment that allows tenants and their dependants to feel both physically and emotionally safe
Respect – foster a community, where integrity and respect for the individual and other cultures are valued
Education – develop a community supportive of higher learning, academic achievement and new ideas, promoting personal development
Community – promote individuality while encouraging positive attitudes to equality and cultural diversity, promoting a sense of connection with the UK and international collegiality
Service – provide excellent customer service tailored to the individual wherever possible
Value for money – ensure excellent value for money continually challenging how we deliver
ZEBRA’S BOARD & STAFF
The strategic management of the Association is the remit of a small voluntary board, which brings an array of talents to the organisation. Our Chair is an established academic, and our Board members bring skills in housing and commercial development and architecture risk management, business management, the law, finance, information technology and international development. Two of our Board members are former student residents of the Association. Our staff are highly motivated, and offer a wealth of experience gained with the Association and other organisations, including universities, charities, housing providers and public bodies.
Zebra employs its own maintenance team, who provide a friendly and efficient reactive maintenance service.